Rewards Point Program FAQ:
ROCKSoft Online Rewards Point Program FAQ |
| What is the Rewards Point Program? To thank you all for your support and to offer future incentives to you we would like to give something back, this is why we have launched this great Reward Point Program. Our Reward Point Program is as simple as it sounds. While shopping at ROCKSoft Online you will earn Shopping Points for the money you spend. Once earned, you'll be able to use those points to pay for future purchases at ROCKSoft Online. The Reward Point Program began on Thursday, August 8, 2008 (08-08-08 The Luckiest Day). All purchases made after that date will earn points. |
| How does the Program work? When an order is placed, the total amount of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points. All pending points are listed in your Side Cart and will stay there until approved/confirmed by ROCKSoft Online. Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want. Reward points do not expire and can be accumulated until you decide to use them. You must login to your account in order to view the status of your points. During the checkout procces you'll be able to pay for your order with your points balance. |
| Points and Values Currently, for every Php 1.00 spent at ROCKSoft Online, you'll earn 1 point. Each point is worth Php 0.01 off a future purchase. For example: Product Cost: Php 1000.00 Value of Points Earned: Php 10.00 |
| Redeeming Shopping Points If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at ROCKSoft Online. During the checkout proccess, on the same page that you select a payment method, there will be a box to select if you wish to use your points, as well as information on the total amount of points available. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase. Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance. |
| Minimum Points Required Currently, a minimum balance of 10000 points ( Php 100.00) is required before you can redeem them. |
| Minimum Purchase Amount Required Currently, a Minimum Purchase Amounting to Php 500.00 is required to use your redeemed points (this is subject to change without prior notice, always refer to this FAQ page). |
| Maximum Points Redemptions allowed per order Currently, a Maximum amount of Php 100000 points (Php 1000.00) can be redeemed per order (this is subject to change without prior notice, always refer to this FAQ page). |
| Will I earn points for shipping fees? No. When calculating the amount of points earned. shipping fees are excluded. |
| Will I earn points for discounted products? Yes. When calculating the amount of points earned. All items which their price have been discounted are included, points will be awared to the discount price value. |
| Will I earn points when purchases paid with points? Yes. |
| Products Restrictions Currently, no restrictions apply to what items may be purchased using your points balance (this is subject to change without prior notice, always refer to this FAQ page). |
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Conditions of Use
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| When Problems Occur For any queries regarding our Rewards Point Program, please Contact Us. Make sure you provide as much information as possible in the message. |
| Please note, we reserve the right to make changes to this policy at any time without prior notice or liability, so please visit this FAQ page often. |
